Online Reputation Management
A Make-or-Break Factor for Pet Resort Success
Your pet resort’s reputation extends far beyond just word of mouth—it's increasingly shaped by what people are saying online. With more and more pet parents turning to the convenience of online research to find a trusted place to care for their furry friends, online reviews have become more important than ever.
Take Control of Your Pet Resort's Reputation
Online Reviews Matter More Than Ever
At Pet Resort Marketing, we can create a tailored online reputation management program to protect and enhance your business. Our services include:
- Active Monitoring of online reviews across multiple review sites (Yelp, Facebook, Google+, etc.)
- Training on best practices for review responses (both positive and negative)
- Monthly review summary report showing new reviews, average rating, and total review ratings
- Review response consultation
- Custom created page for customers to submit reviews to Google+, Yelp and Facebook
In addition to managing and responding to reviews, we also offer sentiment analysis to evaluate the overall tone of feedback your pet resort receives. This service helps you understand customer emotions and uncover trends, allowing you to address any recurring issues and celebrate the aspects of your service that customers love most.
Don't Let a Bad Review Affect Your Business
Your reputation is built by a combination of factors, including:
- Page 1 Google results
- Social media comments
- Online reviews (Yelp, Google, Facebook, etc.)
- References from outside sources
Even if your staff provides outstanding care and builds great relationships with pet parents, an unhappy customer can still leave a negative online review that may impact your reputation. What others say about your pet resort can have just as much influence on potential clients as your own marketing efforts.
Let us help you maintain a positive online presence and ensure that your reputation reflects the high-quality care you provide every day.
Why Partner with
Pet Resort
Marketing?
Turn empty kennels into fully booked stays.
We specialize in pet resorts, blending conversion-focused websites, local SEO, AI Search, social media, and paid ads to fill your calendar and free your team.
Tania Isenstein
Camp Canine, New York, NY
“As a small business in a large city we needed a way to reach new clients about our services. Pet Resort Marketing maximizes the number of visitors to our website and maintains an eye-catching design that helps attract new clients.”
Karen Van Sickler
Pampered Pets Inn, Mooresville, NC
"For years Pet Resort Marketing has helped our business grow. Just yesterday, alone, we booked 86 pet nights. Our investment in Pet Resort Marketing’s services -- getting us to the top of the search results page and generating qualified leads for us -- is well worth it."