Phones, forms, bookings and payroll in one place. One morning report.
The Data Hub connects the systems a pet resort already runs on, so you can see what is working, who is converting, what next month looks like, and which pet parents matter most, while there is still time to act.
Sound familiar?
Your resort generates great data. It just lives in places that never talk to each other.
You find out how the month went after it's over.
By the time the numbers arrive, it is too late to adjust staffing, coach the front desk or chase the leads that slipped away.
The phone is a black box.
You know how many calls came in, not how many turned into stays, or which of your team closes best.
Web forms disappear.
Reservation requests come in, but nobody can say which ones became real bookings.
Labor is your biggest cost, and you see it at payroll.
You staff to habit, and only learn the cost of a slow week when the payroll report lands.
Holidays catch you off guard.
The surge shows up as a full lobby and a ringing phone, not as a plan made weeks earlier.
Calls, web forms and bookings never meet.
See the whole funnel in one place.
Every inquiry, whether it came by phone, web form, walk-in, a tour or at the front desk, lands in one place next to the bookings it produced. You can see where pet parents first reached you, where they went quiet, and which channel is pulling its weight.
Calls stop being a black box: every sales call is transcribed and scored by AI on 13 sales skills, from greeting to close, so managers know who converts and exactly what to coach.
- Calls, web forms and walk-ins counted together, month over month
- Web forms matched to the client and stay they produced
- First-touch source for every new client, from paid search to referrals
Labor is your biggest cost, and you see it at payroll.
Staff to demand, not to habit.
The Hub puts the hours your team worked next to the pet-nights and daycare days you actually served, day by day. Overstaffed Tuesdays and short-handed holiday weekends stop hiding inside a biweekly payroll total.
Labor is shown by department and as a share of revenue, so you can schedule for the volume that is coming and see the effect in the next report, not at year end.
- Direct hours and loaded cost by day, beside volume served
- Labor by department, and as a share of revenue
- Cost per pet-night and per daycare day
Holidays catch you off guard.
See where the month is heading while you can still act.
Forecasts combine what is already booked, what history says will cancel or walk in, and the holidays ahead, so you see where the month will land weeks before it closes.
The booking pipeline shows how far ahead pet parents are reserving against the same point last year, so you can staff, market and price for the surge you can see coming.
- Revenue and pet-night forecast for the month, refreshed every morning
- Bookings on the books by lead time, against last year
- Forward pipeline by check-in month
Every pet parent looks the same.
Know your most profitable pet parents, and what they need.
With every call, form, stay and invoice in one place, the Hub ranks every pet parent by value and shows what each group buys, how often they come back, and who is drifting away.
That tells you who to protect, what to offer them, and which profile your marketing should look for more of. It is the reason to have one source of truth.
One source of truth
Everything you need to know about your most profitable pet parents
When calls, forms, bookings, labor and forecasts live in one place, you can finally answer the question every owner cares about: who are my best pet parents, what do they want, and how do I get more of them?
The whole funnel
Every call and web form connected to the booking it produced, so you see where leads leak out.
Labor in context
Payroll next to revenue and pet-nights, so staffing follows demand instead of habit.
Where you're headed
Revenue and pet-night forecasts built from what is booked, what history says, and the holidays ahead.
Your best pet parents
Value tiers, what each group buys, and who is drifting away, ready to act on.
The result is a resort that plans instead of reacts, and marketing aimed at the pet parents worth the most.
boarding revenue growth at a long‑established resort, 3Q26
of lifetime revenue came from the top 40% of paying clients - a customer insight that changed how one resort approached its business
the annual value of a top-tier client vs. a basic one, at one resort
How it works
Built around the systems you already use.
There is nothing for your staff to change. We connect to your booking system, phones and forms, and build the Hub around how your resort runs.
Connect
Your booking system (Gingr or PetResortPro), call tracking, web forms and payroll.
Reconcile
Revenue is reconciled to invoiced totals, and staff accounts are separated out, so the numbers are ones you trust.
Configure
Your locations, services, holidays and the questions you want answered every morning.
Go live
A dashboard refreshed every morning, plus a morning report in your inbox.
Questions owners ask
Before you ask
Which systems does it work with?
Custom integrations allow the Data Hub to be used with virtually any online system. Each integration is scoped and quoted individually.
Is it the same as the KPI Dashboard?
The KPI Dashboard reports on your Gingr data. The Data Hub goes further: it adds your phones, web forms, labor and forecasts, and is built around your resort.
How are calls scored?
Every sales call is transcribed and scored by AI on 13 sales skills, from greeting to close, and ranked on a team leaderboard, so managers know exactly what to coach.
How current is the data?
The Hub refreshes every morning, so yesterday's calls, forms and bookings are there when you open it.
Talk to us
Find out what your phones aren't telling you.
Book a free Data Hub consultation. Tell us a little about your resort and we will set up a time.
- What your phones and web forms are really producing
- Where your labor dollars go against revenue
- Who your most profitable pet parents are
Prefer to call? (512) 900-1070 · [email protected]
Want the full details first? Read more about the Data Hub
Preview: this is a copy of the site's existing contact form (Gravity Form 1). On the live page it submits normally, and its hidden fields record the QR code that was scanned.
Screens are from a client resort's Data Hub, shown without names: locations are renamed and dollar figures are masked. Results are from client resorts and shown without names.