Elizabeth H

Running a pet resort is no small feat. Between managing staffing schedules, customer inquiries, facility issues and more, there’s little time left to dig through complicated software reports and spreadsheets. But without clear visibility into your numbers, it’s easy to miss opportunities-or problems-until they’ve already impacted your bottom line. That’s why we created the Pet…

As a pet care business owner, you understand that attracting the attention of new customers is just the beginning. The real challenge lies in guiding potential clients through a strategic journey that transforms them from casual browsers into loyal, repeat customers. This is where the marketing funnel framework becomes your most powerful tool. The marketing…

The AI buzz is everywhere—from social media to business conferences to the evening news. It’s easy to feel like you’re chasing your tail trying to figure out what’s real and important vs. what’s just hype. Without understanding the basics, many small business owners end up either completely ignoring AI (missing opportunities for added efficiencies) or…

Customer reviews on platforms like Google, Yelp, and Facebook directly influence your business’s reputation, search visibility, and customer trust. Today, reviews are more than just feedback—they are essential trust signals that play a major role in the customer decision-making process. Why Do Timely Responses Matter? Google is now using AI to extract relevant information from…

Ever walked into a party or networking event where you didn’t know a soul? You grab a drink, try to strike up a conversation, maybe even throw in a joke or two, but it’s like you’re invisible. People glance past you and quickly move on. Eventually, you give up and decide to leave, but there’s…